Laptop Issue #149
Description
Device Information
Linux billnyethejoiguy 6.18.3-arch1-1 #1 SMP PREEMPT_DYNAMIC Fri, 02 Jan 2026 17:52:55 +0000 x86_64 GNU/Linux
System Model or SKU
Please select one of the following
- Framework Laptop 12 (13th Gen Intel® Core™)
- Framework Laptop 13 (11th Gen Intel® Core™)
- Framework Laptop 13 (12th Gen Intel® Core™)
- Framework Laptop 13 (13th Gen Intel® Core™)
- Framework Laptop 13 (AMD Ryzen™ 7040 Series)
- Framework Laptop 13 (AMD Ryzen™ AI 300 Series)
- Framework Laptop 13 (Intel® Core™ Ultra Series 1)
- Framework Laptop 16 (AMD Ryzen™ 7040 Series)
- Framework Laptop 16 (AMD Ryzen™ AI 300 Series)
- Framework Desktop (AMD Ryzen™ AI 300 PRO Series)
BIOS VERSION
Please provide the bios version.
Windows:
Open a command terminal as administrator:
wmic bios get SMBIOSBIOSVERSION
Linux:
Open a terminal and run the following command
sudo dmidecode --string bios-version
03.17
DIY Edition information
If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using.
Memory: Manufacture and SKU
Storage: Manufacture and SKU
Port/Peripheral information
If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information:
- Peripheral vendor and name.
- Port the Peripheral was connected to. Please see the following for port numbering: Laptop 16 or Laptop 13
- Device or expansion card attached to the Adjacent port to the port that is having the issue.
- [ Fill In device / expansion card ]
- [ Fill In device / expansion card ]
- [ Fill In device / expansion card ]
- [ Fill In device / expansion card ]
The following are for Laptop 16 only.
5. [ Fill In device / expansion card ]
6. [ Fill In device / expansion card ]
Standalone Operation
Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?
- Yes
- No
Describe the bug
A clear and concise description of what the bug is.
black screen forcing to close and reopen the laptop
Steps To Reproduce
open the laptop
wait
see a black screen
close it and reopen it
Expected behavior
A clear and concise description of what you expected to happen.
not for that to happen
Screenshots
If applicable, add screenshots to help explain your problem.
Operating System (please complete the following information):
- OS/Distribution: [e.g. Windows 11]
- Version: [Version]
- Linux Kernel Version:
uname -a
Linux billnyethejoiguy 6.18.3-arch1-1 The link in "Framework Laptop 13 Intel Core Ultra Series 1 BIOS 3.04 BETA Release" is wrong #1 SMP PREEMPT_DYNAMIC Fri, 02 Jan 2026 17:52:55 +0000 x86_64 GNU/Linux
Additional context
Add any other context about the problem here.