[new product] OTOBO

Author: Lightning-

products/otobo.md

@@ -0,0 +1,41 @@
+---
+title: OTOBO
+addedAt: 2025-11-13
+category: server-app
+permalink: /otobo
+releasePolicyLink: https://otobo.io/en/service-management-platform/otobo-download/
+changelogTemplate: https://github.com/RotherOSS/otobo/blob/rel-{{"__RELEASE_CYCLE__" | replace:'.','_'}}/CHANGES.md
+
+auto:
+  methods:
+    - git: https://github.com/RotherOSS/otobo.git
+      regex: ^rel-(?P<major>\d+)_(?P<minor>\d+)_(?P<patch>\d+)$
+
+# eol(x) = releaseDate(x+2) but at least 3y
+releases:
+-   releaseCycle: "11.0"
+    releaseDate: 2024-05-13
+    eol: false
+    latest: "11.0.13"
+    latestReleaseDate: 2025-10-23
+
+-   releaseCycle: "10.1"
+    releaseDate: 2022-03-02
+    eol: false
+    latest: "10.1.16"
+    latestReleaseDate: 2025-10-23
+
+-   releaseCycle: "10.0"
+    releaseDate: 2020-07-13
+    eol: false
+    latest: "10.0.27"
+    latestReleaseDate: 2025-10-23
+
+---
+
+> [OTOBO](https://otobo.io/) is an extremely flexible, web-based open-source ticketing tool. It is a
+> fork based on OTRS Community Edition to offer a 100 % free tool distributed under the GNU General
+> Public License.
+
+Every OTOBO version is supported for a minimum of three years and at least until the release of the
+next major/minor release but one.