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Update last updated date and add video content section #565

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19 changes: 18 additions & 1 deletion docs/4. Product Features/06. HSM Templates.md
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Original file line number Diff line number Diff line change
Expand Up @@ -4,7 +4,7 @@
<tr>
<td><b>10 minutes read</b></td>
<td style={{ paddingLeft: '40px' }}><b>Level: Beginner</b></td>
<td style={{ paddingLeft: '40px' }}><b>Last Updated: December 2025</b></td>
<td style={{ paddingLeft: '40px' }}><b>Last Updated: January 2026</b></td>
</tr>
</table>
</h3>
Expand Down Expand Up @@ -220,6 +220,23 @@ Go to `Chat` window and to the particular contact to whom you want to send messa
<img width="931" alt="image" src="https://github.com/glific/docs/assets/122982753/7e946b65-3fde-4635-bfa1-1ca9df1f22f6"/>
<br />

## Sending video content and follow-up messages via HSM

**Goal:** Send activity videos to users one by one and follow up after a few hours.

**How to Set Up the Flow:**

- Start with an approved HSM message. Example: Watch Video 1

- Add a button with the video link, but note that clicks on this button won’t be recorded, as the link opens outside and does not send a response back to the flow.

- Add a Wait Time, Use Wait for Time (e.g., 3 hours) instead of Wait for Response.
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@coderabbitai coderabbitai bot Jan 30, 2026

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⚠️ Potential issue | 🟡 Minor

Fix grammatical and formatting issues.

Two minor issues:

  • Line 233: Comma splice creates a run-on sentence. Consider: "Add a Wait Time. Use Wait for Time (e.g., 3 hours) instead of Wait for Response."
  • Line 235: Remove extra space before the colon: "with button:" (not "with button :")
📝 Proposed fix 
-- Add a Wait Time, Use Wait for Time (e.g., 3 hours) instead of Wait for Response.
+- Add a Wait Time. Use Wait for Time (e.g., 3 hours) instead of Wait for Response.

-- Send an approved HSM message with button : _Did you complete the activity?_
+- Send an approved HSM message with button: _Did you complete the activity?_

Also applies to: 235-235

🤖 Prompt for AI Agents 
In `@docs/4`. Product Features/06.  HSM Templates.md at line 233, Fix the grammar
and spacing in the HSM Templates doc: replace the comma-splice line "Add a Wait
Time, Use Wait for Time (e.g., 3 hours) instead of Wait for Response." with two
sentences "Add a Wait Time. Use Wait for Time (e.g., 3 hours) instead of Wait
for Response." and remove the extra space before the colon in the phrase "with
button :" so it reads "with button:"; locate these strings in the document to
update them.


- Send an approved HSM message with button : _Did you complete the activity?_


Note: Once the first few videos and follow-ups are working, you can copy the same flow for the remaining media content.

---

## Approve Multi-lingual HSM templates
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