Simplify contact support page

contact-support.mdx

@@ -1,26 +1,28 @@
 ---
 title: "Contact support"
 description: "We're here to help you get the most out of Mintlify."
 ---
 
-## Ask our docs
+## Get help
 
-Select <kbd>Command</kbd> + <kbd>I</kbd> to start a chat with our AI assistant trained on our documentation.
+<Steps>
+  <Step title="Ask our AI assistant">
+    Press <kbd>Command</kbd> + <kbd>I</kbd> to chat with our AI trained on our documentation.
+  </Step>
 
-## Watch video tutorials
+  <Step title="Message support">
+    Select **Support** in your [dashboard](https://dashboard.mintlify.com/) sidebar to send us a message.
+  </Step>
 
-Visit our [YouTube](https://www.youtube.com/@GetMintlify/videos) channel for tutorials and guides on using Mintlify.
-
-## Message support
-
-Send us a message from your [dashboard](https://dashboard.mintlify.com/) by selecting **Support** in the sidebar.
-
-![GIF showing how to access support from the dashboard by selecting the Support button, then selecting an option and typing a question in the support modal that pops up.](https://mintlify.s3.us-west-1.amazonaws.com/mintlify/images/support-flow.gif)
+  <Step title="Email us">
+    Can't access your dashboard? Email <a href="mailto:support@mintlify.com">support@mintlify.com</a>
+  </Step>
+</Steps>
 
 <Info>
-We aim to respond to all requests within 24 hours, but delays may occur during busy times.
+We aim to respond within 24 hours.
 </Info>
 
-## Email support
+## More resources
 
-If you can't access your dashboard, please email us at <a href="mailto:support@mintlify.com">support@mintlify.com</a>.
+- [YouTube tutorials](https://www.youtube.com/@GetMintlify/videos)

editor.mdx

@@ -112,6 +112,51 @@
 
 Press <kbd>Command</kbd> + <kbd>P</kbd> on macOS or <kbd>Ctrl</kbd> + <kbd>P</kbd> on Windows to search for files by name.
 
+### Manage images and media
+
+The visual editor includes an Images and Media view for browsing, previewing, and managing your image and video assets. Access it by selecting **Images and Media** from the sidebar.
+
+<Frame>
+  <img
+    src="/images/editor/media-manager-light.png"
+    alt="Images and Media view in the visual editor"
+    className="block dark:hidden"
+  />
+
+  <img
+    src="/images/editor/media-manager-dark.png"
+    alt="Images and Media view in the visual editor"
+    className="hidden dark:block"
+  />
+</Frame>
+
+#### View modes
+
+Switch between two view modes to browse your assets:
+
+- **Tree view**: Navigate assets organized by folder structure. Expand and collapse folders to find specific files.
+- **Gallery view**: Browse assets as thumbnails grouped by folder. Scroll horizontally through each folder's assets.
+
+Use the view toggle button in the toolbar to switch between tree and gallery views.
+
+#### Preview assets
+
+Select any image or video to preview it in the main panel. The preview shows:
+
+- Full-size image or video player
+- File metadata including size and dimensions
+- File path for easy reference
+
+#### Configure assets
+
+Right-click on any file or folder to access configuration options:
+
+- **File options**: View and edit file name, path, size, type, and dimensions
+- **Folder options**: View and edit folder name, path, and file count
+- **Copy path**: Copy the file or folder path to your clipboard for use in your documentation
+
+The configure sheet displays all metadata for the selected asset, making it easy to reference file details when writing documentation.
+
 ### Create new pages
 
 Select the **Create a new file** icon in the file explorer sidebar.
@@ -269,7 +314,7 @@
   />
 </Frame>
 
 If you authorize Mintlify to your GitHub user, your commits will be signed as if you had made them yourself. If not, they will be signed by the Mintlify GitHub app.
 
 ### Pull requests and reviewing changes
 
@@ -296,7 +341,7 @@
     - Any specific areas that need review
   </Step>
   <Step title="Create and share">
     Select **Publish Pull Request**. The editor will provide a link to view your pull request.
 
     <Frame>
       <img

guides/media.mdx

@@ -23,3 +23,14 @@
 * **Videos** for abstract concepts and long workflows.
 
 Use media sparingly and intentionally to avoid unnecessary documentation debt. When done right, it enhances comprehension without adding maintenance burdens or accessibility barriers.
+
+## Managing media assets
+
+The visual editor includes an Images and Media view for managing your image and video assets. Access it from the sidebar to:
+
+- Browse assets in tree or gallery view
+- Preview images and videos
+- View file metadata (size, dimensions, path)
+- Copy file paths for use in your documentation
+
+See [Visual editor](/editor#manage-images-and-media) for more information on using the Images and Media view.