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Known Issues
Michael Maw edited this page Aug 1, 2016
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- “Creator” and “Related Items” fields cannot be added to the Quick Entry toolbar
- Ticket counts are not available for Vendor/Service Tickets, Active Alerts, Shared Tickets, Urgent Tickets, and any other custom ticket views
- Tickets can be closed via email without required field validation (currently, it is impossible to restrict this with the current plugin API provided by Spiceworks)